|
Q
|
How do we
book? |
|
A
|
Either email us at info@villafloridabelle.com
or ring us on +1(407)-871-3996, telling us
what dates you would like to book and your
contact details, and we will get right
back to you. To secure your reservation we
ask for a non-refundable deposit of
£100 per week. |
|
|
|
Q
|
What happens on
arrival? |
|
A
|
10 days prior to your
departure date you will recieve an
information letter. The letter will
contain your own unique door entry code
which will open your front door key box,
containing your villa key. We would ask
that you arrive at the villa no earlier
than 4pm, to enable our cleaning company
to fully prepare the villa. We would also
ask that you depart no later than 11am on
your departure day to enable our cleaning
company to prepare the villa for the next
guests. |
|
|
|
Q
|
Why do I have to pay
a security deposit? |
|
A
|
Accidents do happen
and we would hope that you contact the
Management Company if you should break or
damage anything. When you depart the villa
will be thoroughly cleaned and a report
will be submitted to our Management
Company. Your deposit will be returned
within 14 days of your return, subject to
confirmation, that the villa and its
contents are in the same condition as on
your arrival. Any damage, breakages,
excessive use of utilities and/or leaving
the villa in such condition that warrants
extra cleaning will be made good from your
security deposit. |
|
|
|
Q
|
If we have any
problems with the villa who do we contact?
|
|
A
|
We employ a Property
Management Company close to Solana who
look after the day to day running of the
villa. Their details will be included in
the information letter. Help and advise
can also be found in the Solana Guest
Services. |
|
|
|
Q
|
Is smoking allowed? |
|
A
|
Smoking is strictly
prohibited anywhere within the villa and
pool area, so that we can maintain a clean
smoke free environment for all our guests.
May we advise that in Florida you will
find that smoking is not allowed in public
places such as restaurants and there is a
total smoking ban within the airports. |
|
|
|
Q
|
Is there a maid
service? |
|
A
|
The villa is
professionally cleaned between guests. A
washer, dryer, dish washer and vaccum
cleaner are provided for your use. Contact
the management company if you require a
weekly maid service. |
|
|
|
Q
|
Are there any safety
precautions? |
|
A
|
The villa is fitted
with smoke alarms and a fire extinguisher
in accordance with Florida State Law. The
Pool and Jacuzzi are surrounded by a
safety netting to prevent young children
from using the pool when unsupervised. We
would however advise that children are
never left unattended whilst in or around
the pool. To keep your valuables safe we
have fitted a heavy duty safe in the
master bedroom. |
| |
|
|
Q
|
How many people can
stay? |
|
A
|
The villa has 4
bedrooms each sleeping 2 people. There is
a queen sleeper sofa in the Family Room
which converts to a double bed and we also
provide a travel cot. In order to comply
with Florida State Fire Regualtions, a
maximum of 10 people may stay at any one
time. |
| |
|
|
Q
|
Can we bring pets? |
|
A
|
Sorry, no pets are
allowed. |
| |
|
|
Q
|
Is there a golf
course nearby? |
|
A
|
Solana Resort is
close to a number of golf courses. 5
minutes away you will find the Highlands
Reserve Golf Club or the magnificent
Champions Gate, which is a PGA
Championship course. There is also a
putting green on the resort for the less
adventurous. |
| |
|
|
Q
|
Are there any stores
nearby? |
|
A
|
Leave the Solana
Resort and turn right onto the US27. About
5 minutes up the road on the left is a
Publix Supermarket and 5 minutes further
up the road, just over the Highway 192 on
the right hand side is a huge Wal*Mart
Supermarket. |
| |
|
|
Q
|
What are the average
temperatures in Florida? |
|
A
|
| |
Max (F)
|
Min
(F)
|
| JAN |
71.6
|
50.7
|
| FEB |
71.8
|
50.0
|
| MAR |
77.5
|
55.5
|
| APR |
84.0
|
61.3
|
| MAY |
88.4
|
66.9
|
| JUN |
90.5
|
71.7
|
| JUL |
92.1
|
73.5
|
| AUG |
91.4
|
73.7
|
| SEPT |
89.3
|
72.7
|
| OCT |
84.1
|
66.6
|
| NOV |
77.0
|
56.9
|
| DEC |
72.9
|
51.8
|
|
| |
|
|
Q
|
Does the villa have a
telephone? |
|
A
|
Villa Florida Belle has one
telephone number for outgoing and incoming
calls. Calls within the USA will be free of
charge. International calls are blocked,
which means they can only be made with a
telephone card. The telephone cards can be
obtained from places like Wal*Mart, Publix,
Walgreens etc.
|
