Luxury
                      Florida Villas  
Frequently Asked Questions   

 

Q
How do we book?
A
Either email us at info@villafloridabelle.com or ring us on +1(407)-871-3996, telling us what dates you would like to book and your contact details, and we will get right back to you. To secure your reservation we ask for a non-refundable deposit of £100 per week.

 
Q
What happens on arrival?
A
10 days prior to your departure date you will recieve an information letter. The letter will contain your own unique door entry code which will open your front door key box, containing your villa key. We would ask that you arrive at the villa no earlier than 4pm, to enable our cleaning company to fully prepare the villa. We would also ask that you depart no later than 11am on your departure day to enable our cleaning company to prepare the villa for the next guests.

 
Q
Why do I have to pay a security deposit?
A
Accidents do happen and we would hope that you contact the Management Company if you should break or damage anything. When you depart the villa will be thoroughly cleaned and a report will be submitted to our Management Company. Your deposit will be returned within 14 days of your return, subject to confirmation, that the villa and its contents are in the same condition as on your arrival. Any damage, breakages, excessive use of utilities and/or leaving the villa in such condition that warrants extra cleaning will be made good from your security deposit.

 
Q
If we have any problems with the villa who do we contact?
A
We employ a Property Management Company close to Solana who look after the day to day running of the villa. Their details will be included in the information letter. Help and advise can also be found in the Solana Guest Services.

 
Q
Is smoking allowed?
A
Smoking is strictly prohibited anywhere within the villa and pool area, so that we can maintain a clean smoke free environment for all our guests. May we advise that in Florida you will find that smoking is not allowed in public places such as restaurants and there is a total smoking ban within the airports.

 
Q
Is there a maid service?
A
The villa is professionally cleaned between guests. A washer, dryer, dish washer and vaccum cleaner are provided for your use. Contact the management company if you require a weekly maid service.

 
Q
Are there any safety precautions?
A
The villa is fitted with smoke alarms and a fire extinguisher in accordance with Florida State Law. The Pool and Jacuzzi are surrounded by a safety netting to prevent young children from using the pool when unsupervised. We would however advise that children are never left unattended whilst in or around the pool. To keep your valuables safe we have fitted a heavy duty safe in the master bedroom.
   
Q
How many people can stay?
A
The villa has 4 bedrooms each sleeping 2 people. There is a queen sleeper sofa in the Family Room which converts to a double bed and we also provide a travel cot. In order to comply with Florida State Fire Regualtions, a maximum of 10 people may stay at any one time.
   
Q
Can we bring pets?
A
Sorry, no pets are allowed.
   
Q
Is there a golf course nearby?
A
Solana Resort is close to a number of golf courses. 5 minutes away you will find the Highlands Reserve Golf Club or the magnificent Champions Gate, which is a PGA Championship course. There is also a putting green on the resort for the less adventurous.
   
Q
Are there any stores nearby?
A
Leave the Solana Resort and turn right onto the US27. About 5 minutes up the road on the left is a Publix Supermarket and 5 minutes further up the road, just over the Highway 192 on the right hand side is a huge Wal*Mart Supermarket.
   
Q
What are the average temperatures in Florida?
A
 
Max (F)
Min (F)
JAN
71.6
50.7
FEB
71.8
50.0
MAR
77.5
55.5
APR
84.0
61.3
MAY
88.4
66.9
JUN
90.5
71.7
JUL
92.1
73.5
AUG
91.4
73.7
SEPT
89.3
72.7
OCT
84.1
66.6
NOV
77.0
56.9
DEC
72.9
51.8
   
Q
Does the villa have a telephone?
A
Villa Florida Belle has one telephone number for outgoing and incoming calls. Calls within the USA will be free of charge. International calls are blocked, which means they can only be made with a telephone card. The telephone cards can be obtained from places like Wal*Mart, Publix, Walgreens etc.